Frequently Asked Questions (FAQ)

Last Updated: June 2026

1. How can I place an order?

You can place an order directly through our website by selecting your desired product, adding it to your cart, and completing the checkout process.

2. What payment methods do you accept?

We currently support:

Cash on Delivery (COD)
Mobile Banking (where applicable)
Bank Transfer
Online Payment Gateway (where available)

3. How long does delivery take?

Delivery times may vary depending on your location.

Inside Dhaka: Usually 1–3 business days
Outside Dhaka: Usually 2–5 business days

Delivery times may be affected by courier operations, holidays, or other unforeseen circumstances.

4. Do you offer Cash on Delivery (COD)?

Yes. Cash on Delivery is available in most areas across Bangladesh.

5. Are your products authentic?

We strive to source our products from reliable manufacturers and suppliers. Product information is provided as accurately as possible based on available manufacturer details.

6. Can I return a product?

Returns may be accepted under certain conditions, such as:

Wrong product delivered
Damaged product received
Defective product received

Please review our Refund Policy page for complete details.

7. Can I cancel my order?

Orders may be canceled before shipment. Once an order has been dispatched, cancellation may not be possible.

8. Do you sell medicines?

No. Products available on Cost Cutter BD are dietary supplements, beauty products, skincare products, and wellness-related items. They are not intended to diagnose, treat, cure, or prevent any disease.

9. Are product results guaranteed?

No. Individual experiences and results may vary from person to person depending on various factors.

10. How can I contact Cost Cutter BD?

You can contact us through:

Email: shahin2093@gmail.com

Facebook: https://www.facebook.com/costcutterbd

Website: https://costcutterbd.com

We will do our best to respond as quickly as possible.